We are super sad to hear you are not happy with our product. You can return your package within two weeks after receiving it. For this the cloth cannot be worn or washed – trying them on is ok.
Please send us an email and let us know that you would like to return your items. You may either send this email to hello@ockhamsrazor.store or use the form here
Please return the package to this address:
Ockham’s Razor Apparel
Siemensstrasse 2
50354 Huerth
Germany
After your package has arrived it may take up to 5 days for us to process. The refund will go back to the payment method you used when placing your order, once we’ve done our bit you’ll get an email confirming it’s on its way. If you’ve waited more than 14 days with no email from us then please get in touch by going to the ‘Contact Us’ tab on this page.
Should you be out of the return policy, we cannot accept your return. However, please get in touch and let us know what’s wrong and we’ll try to find a solution.
We are really sorry to hear that something is wrong with your item. Please get in touch in the Contact section and provide us with
your name, order number, product, picture of fault and a description of the fault.
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